COVID-19 Update
The safety and wellbeing of our Customers and Colleagues remains paramount. All of our services are currently in line with latest government guidance. This means there may be some changes to our usual processes around deliveries and additional services. In addition, our group of companies have been working to ensure COVID-19 secure workplaces for all employees.
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Nationwide B2B trusted partner of choice, proudly delivering bespoke, customer-focused value-added services. We recognise that we are acting on your behalf with your valued customers. We provide a service of which you will be proud.

We operate out of multiple hubs, servicing 89% of UK mainland households with our vehicles, and 100% with our Trusted Local Partner Network. We deliver Monday to Saturday, 7am to 7pm. We keep customers informed through every step of their delivery process utilising latest technologies.

About our deliveries

Electronic Proof of Delivery

We utilise an electronic proof of delivery system capturing images, timings and signatures enabling order status updates to be provided.

On Time Delivery

With support from specialist software, our highly trained transport team plan and optimise routes to ensure on-time delivery.

Skilled Delivery Technicians

Extensive training is provided in our state-of-the-art Training Academy. Our skilled delivery technicians undergo competency assessments to guarantee service standards are consistently met.

White Glove Home Delivery Service

Our professional service offer includes; delivery to the room of choice, unpacking and removal of packaging, installation and removal of the old appliance.

Fleet and Vehicle Management

Our fleet is modern, Product Care branded and appropriately equipped to contribute towards Right First Time outcomes.

Order booking and tracking

Our bespoke delivery booking portal enables customers to book a delivery date up to 4-weeks in advance, and our order tracking software keeps customers up-to-date with progress from order placement through to delivery.

Star Rating

Customers have rated our delivery booking process 4.6 out of 5 stars*

*based on 7,194 respondents (September 2019)